I NEED HELP. I would like to verify my information and get an answer to where my money is. They're still holding it 7-10 business from that. Santa Barbara offers your clients an opportunity to receive their Federal and State tax refund proceeds in 7-15 days or less. I filed a complaint today with the BBB against the bank that TT uses to collect fees. A Green Dot Company NMLS ID# 914924 | Technology Privacy Statement, Tax preparation fees are paid from the refund so there's nothing to pay up-front. Just hit "1" and make them call you back. What a scam. A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement. 1.800.779.7228. AMD If so, we should all sue the heck of of them. I've tried contacting the irs, turbo tax, and tpg and can't get through to anyone. I have not been told about the form and getting it notarized when I finally get ahold of someone again I will ask about that. Call me to let me know its done its been a whole month! Offer cash before they can access their refund.4,5 There's no ERO fee* when clients receive their refund and post-ACK advance loan on a GO2bank Visa Debit Card.6, Clients that select the Refund Transfer can now open a GO2bank account and access their refund using a GO2bank Visa Debit Card. Select State Skip quiz Retake Quiz. Im just gunna try to be patient (and that is not a strong suit of mine ) because well i don't have any other choice. Find IRS forms and answers to tax questions. Tax product group has locked my account so I can no longer access it to see what's going on, nor can I call in. Ask your preparer about other IRS e-file options, some of which are provided at no additional cost. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Find a tax pro in your area and see the tax-related products they offer. We had no idea there was a third party involved in getting our refund. I spent my last 11 years at the I.R.S. Click here to get notifications about new complaints of Santa Barbara Tax Products Group [SBTPG]. I need to have my money refunded to me. In addition, I have filed a claim/complaint with the Consumer Financial Protection Bureau. Find the lowest cost in refund transfer. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. Unable to create a TPG account or login to the TPG website? Do u have a way to connect outside of here? Green Dot only option was to call the originator which is TPG Products. 2) Once you have selected a software provider, let them know that you are using TPG for the coming tax season. Compete with large tax offices and attract or retain more clients with a tax time advance. My refund was issued to this "bank" on February 2nd. Note: If you received this email but you didn't use Pay With My Refund (or TurboTax for that matter), somebody might be trying to use your info to file a fraudulent return. Once you have enrolled you will receive an email with a unique link. If this happens, you should contact the IRS directly by calling IRS Tele-Tax (800-829-4477) or the IRS Taxpayer Assistance Line (800-829-1040). Web You too can get your refund in your bank account by the next business morning or even sooner in some cases. Access a library of free videos and digital ads you can use for social media, your website, email, and more. I am in the same situation. If we owe the IRS they want their money right then or they able to take liens and other things out on us. It's 1-24-23 and I still don't have it. Track client activity, including marketing activity, conversations, documents, and more from an easy-to-use Client Retention Management (CRM) system. WTF. This comment was posted by a verified customer. Process 40+ RTs and get a free premium marketing kit. I am not a scam. So I can be issued a check. Give clients more time to request an advance. I di NOT like state because they dont take state out of my income. Theyre not asking them to hold it. Fees were taken out more than once but no check was EVER mailed. #1. First and last time I ever have the fees taken out. Every time I call their customer service, I am told the check will be issued that day-- it has been over 3 weeks and still no check. Get a jump on competitors with pre-built promotional email and text message templates. 6 Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. *. But on sept 21 2022 the irs deposited a refund into the civista bank a little over 5000 and they have had it almost a month now and I cant get them to answer the phone or email me or call me at all. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. Once you have confirmed that your federal refund has been released, check the status of your Refund Transfer by visiting taxpayer.sbtpg.com. The amount of the loan and applicable interest will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. 2 Tax Pro Advances - Pre-season cash flow and in . Offer cash before they can access their refund.4,5 There's no ERO fee* when clients receive their refund and post-ACK advance loan on a GO2bank Visa Debit Card.6. Partner with tax debt resolution specialists to provide above and beyond protection to your clients without investing time and resources to offer these services internally.9, Get a no cost loan and purchase your tax preparation software today. The office is open Monday - Friday from 9 AM to Noon and 1 PM to 4 PM. . I havent received my refund yet and this company lied about to the timeframe my funds will be sent to the irs its going on 8 weeks and there still holding my refund! Offer and terms subject to change at any time without prior notice. Refund Transfers are not loans. All fees above include bank fees, technology/transmitter fee and service bureau fees. Lock in the best software renewal costs without paying out of pocket. This place is insanely shady. So I can be issued a check. Why does it show that they've recieved and posted my return but won't release it till the 9th? Me and my husband have the same bank USAA. The IRS Has instructed TPG to not release the refund till 2/9. Taxpayers can now log on to taxpayer.sbtpg.com to view the details of their refund disbursement processed by TPG. To log in, the taxpayer will need to enter the primary taxpayer's SSN and the expected . You can choose to enroll for Pay-by-Refund at your convenience either through your My Account login or within your software (ProSeries, Lacerte, or ProConnect). Fees apply. Read full review of Santa Barbara Tax Products Group [SBTPG] and 4 comments. The tax return will include TPG's info so the IRS and/or the state will know where to send the tax refund. Loans are offered in amounts from $500-$7,000 and are offered both pre-IRS acknowledgment of the tax return and post-IRS acknowledgment of the tax return. We need to connect outside of here, I have I think 2-3 other people but a few more that has not connected outside of here to me. My bank closed my savings account due to low funds, and did not inform me. They already had that issue with late stimulus payments last year. The IRS should be doing something about this . In-season Fast Cash Advance available first day of filing. SBTPG has been holding my refund in excess of $6600 since that time. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Save time with automated email and text message updates sent directly to your clients. Purchase software - purchase tax preparation software from a company that is integrated with TPG (see list below), Enroll with TPG - complete the enrollment application throughyour tax preparation software or software provider's website, Receive confirmation - TPGwill notify you by email once we have received your information, Complete your setup - follow email instructions from TPG to complete your setupand compliance training. Web Please notify us at 8006049368. My 2020 taxes was filed with free tax USA. Please login to your account by completing the form below. the money would have deposited friday (chime) because they deposit multiple days early. Today we received less than half of our tax return amount. Loans in the amounts of $250, $500, and $1,000 have an Annual Percentage . Try Refund Advances. Clients are notified the moment they are approved, reducing phone calls from clients asking if they are approved. Web What is CivistaBank. This will surely increase the credibility of your complaint. They are all liars, they will hold your money and lie on the irs! Check with transmitter for availability. Taxpayer info. The check limit at Walmart in Connecticut is $6,000 and Florida is $1,999.99 per person per day. Please click the links, listed below, to find information on the status of your refund with Santa Barbara Bank. I will never file on line again. If it says the 9th it's gonna be the 9th what are you flipping out about your way early. Completed Indemnity Bond forms for TPG with notary. Bank Account (Direct Pay) Debit or Credit Card; Payment Plan (Installment Agreement) Electronic Federal Tax Payment System (EFTPS) . Allegedly, my bank rejected the direct deposit and my refund was sent to TPG (a. Santa Barbara bank) who handles TurboTax tax refunds. 4 GO2bank cards are issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. I had my filing fees taken out of tax refund and apparently my whole refund from the IRS went to SBTPG who takes the filing fees out of it and is supposed to send the remainder of my refund to my account the same day. If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. Incentive paid as long as IRS tax refund is deposited to the GO2bank Visa Debit Card. ERO must be eligible and approved by Republic Bank & Trust. Where's My Refund? All discount programs offered through TPG are excluded from this program. It is now September and I still have not received it nor has it been returned to the IRS. Learn more about where checks can be cashed. At least 125 people are dead after chaos and violence erupted during an Indonesian league soccer match into the early hours of Sunday, according to Indonesia's National Police Chief in what is one . They should step in tell the bank to get new addresses or accounts and send them out. Desired outcome: By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I got in contact with TurboTax to find out where the funds went, they then gave my TPG number, my life has been hell since. The IRS processed and funded my refund and somehow my bank returned it. This complaint was posted by a verified customer. Purchase software - purchase tax preparation software from a company that is integrated with TPG (see list below) Enroll with TPG - complete the enrollment application through your tax preparation software or software provider's website. Additionally, you may be asked with prior year filings, just like the IRS refund checker. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. $39.95 incentive paid by 6/30/23 for taxpayers with Fast Cash Advance and IRS-funded Refund Transfer deposited to a GO2bank Visa Debit Card. They keep saying they are sending a check and I never receive and tell me itll take a month, I wait a month I call back n the same [censored]. They just dont care. Fees and limitations apply. Terms and conditions are subject to change without notice. Username. So all that we can do is wait at this point. Why didn't the IRS request that of all banks ? IRS tax refund deposit must be received by 5/31/23. Fingers crossed! Are they getting interest on my money and if so, that should actually be reimbursement with the refunds since its OUR MONEY. In-season Fast Cash Advance available first day of filing. Login instructions - creating your TPG account. TPG serves consumers nationwide with tax-related financial products and services that provide value, are fairly priced and satisfy consumer need. These reject codes indicate a mismatch between the dates that a pre-ack or advance loan application was processed, the date the return was processed by the IRS and the date that the IRS acknowledgement was received. Currently, check cashing at Walmart is not available in NJ and NY. The Netspend Visa Prepaid Card is issued by Republic Bank & Trust Company, Member FDIC pursuant to a license from Visa U.S.A. Inc. Netspend is a registered agent of Republic Bank & Trust Company. I have 2 tax locations and still no help Jan 2nd. Refunds may be delayed even longer for other reasons. 17. A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement, Accelerate the growth of your tax practice. If the SSN is correct, the preparer will need contact Santa Barbara TPG at 800.779.7228. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. You'll enter the exact same information as you enter on the IRS Where's My Refund tool: filing status, exact refund amount, and Social Security Number. Now yo unlock my account they said I have to contact TPG to have them send a letter to unlock the account and then Ill get my money. On their website, they show they received my refund on 3/2/22, which was the correct amount and the amount stated on the letter I received from the IRS. If enrolled through a service bureau, please check with bureau associate for details on incentive payment. Get a no cost loan and purchase your tax preparation software today. - Intuit. Loans are offered in amounts from $500-$7,000 and are offered both pre-IRS acknowledgment of the tax return and post-IRS acknowledgment of the tax return. Currently, check cashing at Walmart is not available in NJ and NY. 4 Customer must obtain a Refund Transfer (separate fees apply). They have had my return since 1/24. Please allow 3 or 4 days after e-filing your 2020 and 2021 tax year returns. Additional cost for premium marketing materials. Today at 6:44 PM. If yes, click here to recover your username or click here to recover your password; If no, create a profile from our website. Create an account to follow your favorite communities and start taking part in conversations. They said my bank rejected it and the bank states they've never even been tried to deposit it. Premier investment & rental property taxes, An incorrectly entered bank account number in your direct deposit information, Using a bank account that belongs to another person. 7 Available to returning clients with 100+ applied Refund Transfers enrolled in our standard Refund Transfer program. Learn more about where checks can be cashed.3, Cashier's checks issued by TPG may be cashed at over 11,000 locations nationwide, + Checks up to $7,500 cashed for a cost up to $84, + Available at participating Walmart stores thru December 31, + Available at any Wells Fargo bank location thru December 31. Still waiting on your tax refund. Did you find a solution to your issue? You can follow the instructions in this linkhereto contact SBTPG. I checked and still Unfunded even the refund was sent out on Feb 24 by IRS. Tax professionals may issue checks from their office once IRS or state funding is received. Sorry TT but I think you should find a new bank to business with. As of today, I have filed complaints with the BBB against Intuit-Turbo Tax, Santa Barbara Tax Products Group, and Green Dot Corporation (SBTPG parent company). Share your calendar so new and existing clients can book an appointment from your website, Facebook page, email or Google. Enroll in our standard Refund Transfer program and we'll ship a free marketing kit to you. *Available with the free Google or Facebook integration. https://help.sbtpg.com/hc/en-us/articles/230418728-What-s-the-status-of-my-2019-refund. I'm notating the other entities you complained to and will be reaching out to them as well. Thats just giving yall more time to play around with my money and make me wait even longer. Press J to jump to the feed. Give your client the option to pay for tax prep with their refund, and there's nothing to pay up front. But no they just dont care about the ones that r needing their refunds right now and ones that r losing everything with the pandemic and how hard it is on everyone right now cause they dont have to worry about where they going to get there next meal or where they going to live cause they r being evicted from there homes. Call me to let me know its done its been a whole month! Email: cash.info@bfs.ucsb.edu. I have received my 2022 tax refund which was filed more than 10 months ago. 17. Establish a web presence with a landing page to attract clients and promote the products and services you offer. NEW! Mines been "funded" since Friday also. Web Heres when to check for your Refund Status. The IRS will begin processing returns on January 27th. I cannot believe people like the person I just spoke to are the ones who are handling our money. I would appreciate a response, and my money refunded to me. I am going try to do a law suit class action against them & I need 20 people. The amount of the loan and applicable interest will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. Anybody receive their refund today? If you used TPG on or after 2022 log in using the same username, password and email address that you used to initially create your login profile. Lol. Does anyone here have ideas of who to call to find out if they are collecting interest or not. Next step is getting a lawyer cause this is ridiculous. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. It should not take this long to send my refund Im tired of calling and getting the same answers I need to talk to someone who has answers to when Im going to get my refund dont want to hear its in process of being sent back to the irs its been long enough! Whether accepting credit or debit payments online or in your office, offer payment options that work for your clients. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return. Web 1 This product provided by Santa Barbara Tax Products Group LLC enables certain deductions from the account to be processed. The forwarded my tax return to Civista bank. Offer and terms subject to change at any time without prior notice. Not they claimed to send it back to the irs, but its been more then 12weeks now & the irs still doesnt have it. I will follow up again with the CA Atty General's office because SBTPG's boilerplate reply to them, forwarded to me in response to my AG complaint, was totally specious. Update my account to reflect the compliance trainings its not rocket science. FAQs; Track Order; Contact Us FAQs; Track Order; Contact Us Update my account to reflect the compliance trainings its not rocket science. Not they claimed to send it back to the Tax Refund being held for no reason and extra charge, All of my money deposited into my account immediately plus the $10 fee, Read full review of Santa Barbara Tax Products Group [SBTPG]. Clicking that email link will take you to the Setup my account page and your email address will be pre-filled on the page. Shipped straight to your door. CPACharge is a registered agent of Wells Fargo Bank, N.A., Concord, CA and Citizens Bank, N.A. Refund deposited to a GO2bank mobile bank account2, Cashier's check printed and issued from your office, Refund direct deposited to your client's bank account, Availability:Any Wells Fargo bank location3, Cost: $4 or less for checks up to $1,000 and $8 or less for checks greater than $1,000, Availability: Participating Walmart locations4. the tpg bank now has the money. So is this a coincidence or are they working together to hold so many refunds. . He got his and I didn't get mine, we filed separately. Desired outcome: Told me then sent it back to the IRS in November and I called the IRS today 01/17/2023 and they still have no sign of it! I even checked to see if I was issued a TurboTax Prepaid Visa just in case the funds were somehow deposited there (mind you Ive only EVER elected direct deposit into my own bank accounts) but nope, moneys not there either. Select State Skip quiz Retake Quiz. 11 Must opt-in by December 31 to qualify. 13Separate fees apply for the Marketing Pro service. Fixed the issue. Is this some kind of scam?I don't need a "middle man" handling my refund, holding part of the funds and having access to my bank account info. 4 Customer must obtain a Refund Transfer (separate fees apply). In February, my refund was released from the IRS and sent to TurboTax. 3 Based on cost for post-acknowledgment refund advance. I am having this same issue. This is absolutely ridiculous. Phone: (805) 893-2177. They didn't do that. Tax preparation will take place from February - April, 2023. Direct deposits are still trickling in, but they need to make it rain up in here!! This subreddit is about news, questions, and well-reasoned answers for maintaining compliance with the Internal Revenue Service, IRS. What happens if my direct deposit is returned? This is the first year we have had any issue with TurboTax. STILL NOTHING and its now the end of the day. Your software provider will transmit . Share your photos and videos with others to prove the truth of your words. Clients that choose GO2bank are notified when their refund is ready, you can earn a $39.95 incentive. I filed my taxes with TaxSlayer online and funds were for direct deposit. what should i do? Up to $175,000available to qualified tax pros.11. Desired outcome: Lol. The way he yelled at me seemed very.. unsettling. Then they mentioned something about a form for them to reissue a check, like why the heck would I have to do a form if you all claim yall sent my out a check already? I was told in June it was being sent back to the IRS. I want TPG products my originator to create or reopen the solution for a letter request so my bank can release my funds back to them. Filing status. Completed Indemnity Bond forms for TPG with notary. How to check my refund status with IRS; See all 9 articles Checks
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